This policy describes how your personal data is collected and processed on the samuclima.com website.
1. Collected Data
We collect information you provide voluntarily and automatic browsing data:
Contact Form: Name, Email, Phone (optional), and Message.
Browsing (Microsoft Clarity): Data on how you interact with the site, including clicks, mouse movements, time spent, and pages visited.
2. Purpose of Processing
Your data is used exclusively for:
Responding to your contact requests or quotes.
Establishing direct professional communication.
Experience Improvement: Analyzing browsing behavior (via Microsoft Clarity) to identify usability issues and improve the site's design and features.
3. Legal Basis (LGPD)
In compliance with the General Data Protection Law (Law 13.709/2018), we process your data based on your express consent when checking the box in our form.
4. Your Rights
You may, at any time, request:
Access to the data we hold about you.
The correction of incomplete or inaccurate data.
The definitive deletion of your data from our records.
To exercise these rights, simply send an email to samu_costalima@hotmail.com.
5. Security
We implement technical measures to protect your data, ensuring that the information sent through the form is processed securely.