This policy describes how your personal data is collected and processed on the samuclima.com website.
1. Data Collected
We collect information that you provide voluntarily and automatic browsing data:
Contact Form: Name, Email, Phone (optional), and Message.
Browsing (Microsoft Clarity): Data about how you interact with the website, including clicks, mouse movements, time spent, and pages visited.
2. Purpose of Processing
Your data is used exclusively to:
Respond to your contact requests or quotes.
Establish direct professional communication.
Experience Improvement: Analyze browsing behavior (via Microsoft Clarity) to identify usability issues and improve the design and functionality of the website.
3. Legal Basis (LGPD)
In compliance with the Brazilian General Data Protection Law (Law 13.709/2018), we process your data based on your express consent by checking the checkbox on our form.
4. Your Rights
You may, at any time, request:
Access to the data we hold about you.
Correction of incomplete or inaccurate data.
The permanent deletion of your data from our records.
To exercise these rights, simply send an email to samu_costalima@hotmail.com.
5. Security
We implement technical measures to protect your data, ensuring that the information sent through the form is processed securely.